Switchboard Operator / ReceptionistThe Switchboard Operator / Receptionist performs all functions necessary at the Reception Desk / Switchboard.Essential Functions:Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.Answers and directs incoming phone calls in a prompt, friendly and outgoing manner.Handles customer and associate questions and requests.Distributes applications to prospective new associates.Coordinates and schedules appointments for Management.Files, copies and performs other clerical assignments as needed.Maintains associate bulletin boards; insures they are current; posts schedules.Remains familiar with store layout.Remains knowledgeable of all product.Remains aware of advertised sales, special events and store layout.Keeps work area clean, neat and well stocked with supplies.Follows all Company Policies and Procedures.All other duties as assignedExperience/Qualifications:Minimum Degree Required: High School diploma or equivalent experienceKnowledge, Skills, and Ability:Ability to calculate figures such as discounts and make change to customersAbility to communicate in a friendly and professional manner to our customers and other associatesAbility to establish and maintain effective working relationships with Management, coworkers and customersAbility to operate computerized Point of Sale register system and computerized PBX systemTravel Requirements:N/APhysical Requirements:Constantly remain in a stationary position, often standing or sitting for prolonged periodsConstantly communicate with others to exchange informationConstantly repeat motions that may include the wrists, hands and/or fingersLight work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 50 pounds or more (utilizing a team lift as needed)Occasionally work in noisy environmentsIndependent Judgement:Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!DentalVisionVoluntary benefits401k Retirement SavingsPaid holidaysPaid vacationBass Pro Cares FundAnd more!Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.Reasonable AccommodationsQualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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